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Terms and Conditions of LOSTFOUNDKEY Services

About This Website

This is a Website operated by LostFoundKey under the domain name "www.lostfoundkey.com." Your use of the information, graphics, materials, products, and services offered on the LostFoundKey Website is governed by these Terms and Conditions, and the Privacy Policy statement. You should review these Terms and Conditions as well as the Privacy Policy wherever they are accessible by you on the LostFoundKey Website.

LostFoundKey Product Information

Material on this website may contain general information about LostFoundKey products and services. Unless expressly stated otherwise, this information:

  • does not constitute an offer or inducement to enter into a legally binding contract; and
  • does not form part of the Terms and Conditions for LostFoundKey products and services.

While we have made every effort to ensure that information is free from error, LostFoundKey does not warrant the accuracy, adequacy or completeness of material on this Website.

All information is subject to change without notice.

LostFoundKey does not guarantee that the LostFoundKey Website or Third Party Websites will be free from viruses, or that access to the LostFoundKey Website or Third Party Websites will be uninterrupted.

Limitation of Liability

Subject to any responsibilities implied by law and which cannot be excluded, no member, associate, or reseller of LostFoundKey is liable to you for any losses, damages, liabilities, claims or expenses (including but not limited to legal costs and defense or settlement costs) whatsoever arising out of or referable to material on the LostFoundKey Website or to Third Party material, whether in contract, tort including negligence, statute or otherwise.

Liability of any member of LostFoundKey for a breach of a condition or warranty implied by law or otherwise, and which cannot be excluded, is limited to the extent possible, at LostFoundKey’s option, to:

  • the supply of LostFoundKey products or services again;
  • the repair of LostFoundKey products; or
  • payment of the cost of having LostFoundKey products or services supplied again or repaired.

LostFoundKey Product and Service

  • LostFoundKey sells key tags with unique Registration numbers that are used in place of the owner’s personal identification information. Should the keys, with the LostFoundKey tag be lost, and then found by a stranger, the key tag provides information on how to return it to LostFoundKey’s home office. Once returned, LostFoundKey personnel will return the keys to the owner at our expense. A reward is offered and will be paid by LostFoundKey to the finder, if requested, upon return of the keys. The purpose of LostFoundKey is to protect the owner’s identity, and assist in returning the keys to their owner.
  • LostFoundKey maintains a confidential database with your contact information stored under the Registered Key Tag number stamped into your key tag. The Registration number is maintained in an encrypted format in the database for security purposes.
  • The LostFoundKey tag does not contain any member’s personal information. It does contain the following: the member’s Registration number; the LostFoundKey 800 number and website address; and, the return address (with postage guaranteed).
  • The LostFoundKey tag also offers a reward, if the finder should request one. Good Samaritans can just drop the keys into any mailbox.
  • Using the encrypted Registration number to protect your personal details, LostFoundKey personnel will access your contact information in our database, contact you, and arrange to have your keys returned.
    Return Service
  • LostFoundKey offers three methods by which the finder can return your keys to our office:
  1. Drop into any mailbox – return postage is guaranteed to our P.O. Box.
  2. Contact LostFoundKey via our 800 number on the key tag and we will make arrangements to have the keys returned to our office; or
  3. Contact LostFoundKey via our web address on the key tag, and we will make arrangements to have the keys returned to our office.
  • Upon receiving any keys returned to LostFoundKey (or hearing from a finder that keys have been found) we will make every attempt to contact the owner, using the contact information stored in our database, and to return the keys to you. LostFoundKey will initially use any phone numbers or email addresses to arrange a contact. Failing that, a registered letter will be sent to the mailing address on file.
  • No keys will be sent to any address stored in our database under the member’s contact information UNTIL we have contacted - and verified - said owner, and have agreed upon the appropriate manner for returning the keys.
  • If the finder requests the reward, a reward be issued but ONLY AFTER LostFoundKey has received the keys from the finder and returned the keys to the owner. We will maintain the finders name and address in our files.

Reward and Cost of Returning Keys

LostFoundKey pays the finder the reward and for the all costs associated with returning the keys to you.

Owner Responsibility
It is the key tag owner’s responsibility to correctly provide, and keep updated, the contact details. LostFoundKey can be contacted via the 800 number or website address listed on the key tag. Our administrative personnel will assist with updating contact information.

Unreturned Keys
LostFoundKey will make every attempt to contact the owner. Failing to establish contact, LostFoundKey is under no obligation to send the keys back to you. Any set of keys which is held at our office for a period of 6 months will be destroyed.

No Guarantee or Replacement Costs
LostFoundKey can not guarantee that any keys will be found and returned. A reward is offered by LostFoundKey for the return of lost keys, however, we do not guarantee that if the keys are lost or misplaced they will be located and returned. Nor does LostFoundKey pay for the replacement cost of your lost keys.

Condition of Keys, Tags, and Attached Items
LostFoundKey cannot take responsibility for any missing, damaged or defaced keys, tags, or attachments that are returned to us.
Security, Safety and Fraudulent Activity
LostFoundKey relies on the honesty of the key tag finder to locate and return your keys. If we suspect that you are misusing the service or engaged in fraudulent activity we reserve the right to cancel the service at any time.

Personal Information
All personal information is held in the LostFoundKey database and used only for the purpose for which it was intended – the return of your lost keys. This database is not for sale, rent, or available to trade to any other organization, for any reason. For more information, please click here to review the Privacy Policy contained on this Website.


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